About this Suite
Your sales team knows every deal inside out and creates new opportunities as they go, while being efficient in everything they do. In the meantime your back-office has a support team that takes care of every customer request with quick and effective answers.
The entire organisation becomes more productive and collaborates naturally. Your projects are closed within your time-frame and they do not go exceed your budget.
And all your information is available online because you can save your documents along with your customer records.
We decided not to re-invent the wheel. What we did do was create one unique platform where you can have access to every aspect of your business.
Create strong and reliable relationships
Are your customers happy? Do you know what is selling the most? Are your external communications personalised one-by-one for each one of your contacts? Is your sales process automatic?
With PHC CRM FX
- Update your customers and leads
- Record each sales activity for each opportunity
- Send custom newsletters
- Analyse and control performance indicators for each salesperson
Team and Project Management
Do you know how long you took to complete your last project? Do you know who does what and when? Is performance being measured?
With PHC Team FX
- Define the structure of your project
- Define priorities, ownership and accesses
- Compare and analyse your budget and expenses
- Run analyses and control metrics
Customer Support Management
What do your customers say about you? How long does it take for you to answer them? Does your team share their knowledge?
With PHC Service FX
Lend your customers support quickly
Give support and use one email to do it
Know the status of each ticket
Analyse and control the support that is being provided
Online Document Management
Are your documents still locked in a company vault? Do you always find the information you need? How long does it take you to find the right information?
With PHC Documents FX
- Save your documents digitally
- Attach any document to your records
- Find what you need, when you need it
- Define accesses to the area