PHC FX

I started a company… Now what?

So you’ve embarked on the journey of creating a new company and you must think you’re a movie star. Business markets are as fierce as ever, deals are more complex and demanding and competitors are fighting to conquer their place. I started a company… Now what? Ok, well no worries, we’re on your side. This is what heroes […]

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40 ways to kill the competition – for small business.

Approximately 543,000 new businesses get started every month. They’re not all direct competition, of course, but the point remains: you’re not alone out there. Even if you just invented the greatest product since sliced bread, you still need something to make you stand out from the crowd. After all, how are people going to buy […]

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25 Signs you need a customer relationship management solution

You lost a customer and you don’t know why? You can’t run your business without customers. Ideally, every customer you get would remain a dedicated one for a lifetime. That’s just not realistic. Sometimes they leave. CRM can help you figure out why- and how to keep the next batch of customers happy. If one of […]

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How important is your Customer Service?

Have you ever heard the expression “It’s now or never”? A million times already, right? It’s like a stuck record. Played over and over again. But it resonates today more than ever. It is more important to provide great customer service… now more than ever. And why is that? First and foremost, efficient service is a dominant […]

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