PHC FX

25 Signs you need a customer relationship management solution

You lost a customer and you don’t know why?

You can’t run your business without customers. Ideally, every customer you get would remain a dedicated one for a lifetime. That’s just not realistic. Sometimes they leave. CRM can help you figure out why- and how to keep the next batch of customers happy. If one of your customers left, CRM will allow you to go through your past interactions and determine the exact place the re-lationship went south. From there it’s just a matter of learning from your mistakes.